FAQs

Q. How do I obtain my meter reading?

A. Click on the following link and enter your model number.

https://kmbs.konicaminolta.us/kmbs/support-downloads/meter-serial-locator

Q. Can I print from my phone or tablet? 

A. All new machines come standard with AirPrint and other mobile friendly features that allow you to print directly from any smartphone or tablet.

Q. Can I put access codes on my machine to restrict certain users from copying in color?

A. All floor models (and some desktop) have the option to add codes that will restrict certain users from copying in color.

Q. Can I adjust the time it takes for my machine to go into sleep mode?

A. Yes, give us a call anytime and a tech can walk you through how to adjust these settings. It can be set up to 240 minutes.

Q. Can I save a job on my machine so I don’t have to repeat all of the steps each time?

A. Yes. Once you select the desired settings, press the “Program” button at the top left corner of the screen and register it as a new job/give it a name.

Q. Can I automatically have my credit card debited for maintenance/lease invoices?

A. Yes, give us a call and we will send you over an authorization form.

Q. How do I add an e-mail/fax contact to my address book?

A. This can easily be done from your computer via the copiers web interface. If you are unfamiliar with this feature give us a call and a tech will walk you through it over the phone!

Q. Will my machine print out a fax confirmation page?

A. This feature is off by default, but can easily be set to print a confirmation page after every fax or only if the job fails.

Q. Can I add a fax header?

A. This is typically already done for you during the initial setup of the machine, but if not than we can easily walk you through it over the phone!