Our Guarantee

We take care of your office, so you can take care of Business.

Panama Business Machines, Inc. has been in business providing Northwest Florida with copier and facsimile products since 1980. We are locally owned and operated and know the reason for our growing success is our personal touch. Your call is important to us. One of our representatives will always be here to answer your questions and attend to your needs. This is one of the many ways we stand out among our competitors. As long as the Security Blanket Program covers your new system and your account remains current, these 6 guarantees, backed by the size and strength of Panama Business Machines, Inc. insure that you will be free from system aggravation and hassles. Free to concentrate on your business, because Panama Business Machines will take care of the Document control in your office. Guaranteed!

Service Guarantee

Panama Business machines Inc. guarantees you’ll have no cost other that paper and staples. Our exclusive program includes all parts, labor, drums, motors, toner, developer, every nut & bolt necessary to keep your copier running. Guaranteed!

Two Million Copy Guarantee

Panama Business machines Inc. guarantees you continuous copier performance. We are so confident in the Konica Minolta copiers we represent that we will guarantee it for at least 2,000,000 copies (3,000,000) on 65 cpm and faster, or 5 years whichever comes first, provided the copier is continuously covered by our Service contract. If we are unable to repair the copier in your office, we will provide a temporary replacement system free of additional charges until your repair is completed. If we can not repair your copier, we will replace with a system of equal or greater capabilities. Guaranteed!

Uptime Guarantee

When you select a copier from PBM we will guarantee emergency response time with in our trading areas of under 4 hours. The period from the time you call for emergency service until a technician arrives at your office will not exceed 4 hours, 6 hours for Franklin County.

(During normal business hours 8:00 am to 5:00 pm CST. Monday thru Friday except holidays. If PBM does not meet this response time we will credit 5% toward your next service billing. Guaranteed!

Warehouse Guarantee

When you acquire your new Bizhub from PBM you will receive prompt delivery. Also for supply orders we can guarantee next day delivery on all orders place before noon. It’s easy because all our products are stored in our local warehouse at all times. Guaranteed!

Upgrade Guarantee

We at PBM expect your business to grow. So if you need a more sophisticated, more featured system, you can use the investment in your original equipment again with our equity protection program. Guaranteed!